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文書番号:6145
Q.【Bluetooth】【Mouse】【Keyboard】Cannot Connect after Waking Up from Standby
 
Bluetooth connection sometimes can be lost because of computer's power control settings.

Please see the directions below.




【Computer Built-in Bluetooth】

※Please make sure that Bluetooth on the computer is turned on.


1. Open Device Manager - click Bluetooth and Bluetooth Module appears - right click on it
    Click Properties


<Ex: Image>




2. Click Power Management tab
    Untick Allow the computer to turn off this device to save power



3. Click OK




【USB Bluetooth Adapter】

1. Open Device Manager - click USB (Universal Serial Bus) Controller - right click on USB Root Hub
    Click Properties


<Ex: Image>




2. Click Power Management tab
    Untick Allow the computer to turn off this device to save power




3. Click OK


4. When there are multiple of USB Root Hub please do the same for other ones.






When the problem still occurs after the settings above,
you might need connection settings on Bluetooth utilities.

・When the computer has built-in Bluetooth: refer to the computer manufacturer
・When you are using a USB adapter: refer to the adapter manufacturer



作成日時:2014-11-21
更新日時:2014-11-21

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