USB ports on your computer or USB hub may have a limit and your mouse may
be over this limit.
Please check the limit.
Or please try if your mouse works when it is connected to other USB ports.
Please remove other USB devices such as HDD.
Please always use a supplied ELECOM adapter. We do not guarantee its performance
with adapters from other companies.
Also when an adapter is not supplied with a mouse, the mouse is not supported
for converting adapters.
Please use without an adapter.
Mouse driver sometimes cannot be installed properly
because of a bad timing or interference with other programs.
In this case the mouse and the program do not match and the mouse doesn't
Please see Q&A below and once remove the device program then unplug the mouse and plug it in again so the device driver can be updated.