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文書番号:6171
Q.【Wired Mouse】USB Mouse Not Responding At All
 



【Answer】



Please try to use it on white copy paper and see if it works properly.
If it worked, the mouse was not working because the surface (of the desk etc.) is reflecting the light
and not suitable for Optical/Laser mouse.




Using a mousepad for Optical/Laser mouse will help its stability.
Also when choosing a mousepad please choose the ones with different colors from your mouse sensor color.
And mousepads that have a rough surface for a better sensitivity are useful as well.



【Details】



When Optical/Laser Mouse is used on a transparent surface or a surface that strongly reflects the light,
its sensor cannot work properly and the cursor gets unstable.

Also please use a mouse as close to the receiver (USB adapter) as possible.

Please see the link below as well when you are using a wireless mouse.
 ⇒【Wireless Mouse】Mouse Cursor Doesn't Move When Wireless Mouse is Moved

Please see the link below as well when you are using wired mouse.
 ⇒【Wired Mouse】USB Mouse Doesn't Move At All



When the mouse still doesn't work properly after trying all of the above,
it may be broken.

 ※The cursor does not follow mouse movements
 ※Not responding to clicks
 ※(Wireless Mouse) It powers ON/OFF by itself

作成日時:2014-12-10
更新日時:2014-12-10

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