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文書番号:5880
Q.【Compact Router】Cannot Connect/How to Reset
 

Compact Router: Cannot Connect/How to Reset




・Cannot connect to a Compact router
・Cannot connect to network (at hotel etc.)
・Cannot log in to Compact router management page・・・etc.

Please see below when something is wrong with your Compact router's inside settings


!!!ATTENTION!!!
Your Compact router will restored to a factory-new condition
after resetting.


①Its SSID/Password will be restored to the initial one.
Please check if you have your initial SSID/password in advance.
They are printed on the stickers on the back side of the product or the packaging.

All of your network settings will be deleted.

③All the other settings (Channel etc.) will be deleted as well.








   Cannot connect to the router



 ◆You won't be able to connect while updating its firmware
  → Please wait for 20~30 minutes until it finishes.
  ※DO NOT turn off the power during the update process.
    It can cause routers defects.

 ◆Some models require to connect to the hotel network (or to your router at home)
   before connecting to Wireless network

  → In case that your router was in AP mode when it was purchased,
     you need to connect the WAN with the hotel network (or your router at home) using a LAN cable
     before connecting to your iPhone etc.
    
     Products concernedWRH-300x Series

     Please see the link below when you wish to log in to WRH-300x Series management page.
     → 【Compact Router】How to Set up
 
 ◆When using at home or at work, you need settings for each environment.
  → PPPoE settings when using at home, and settings for your company's security when using at work.
     Please refer to your ISP or your system manager for requirements.
     【Compact Router】How to Use/When Bad Reception




 Restart your router



・When you cannot connect
・When internet connection is suddenly lost

 Please try to restart your router.


  Unplug the charging cable from your router.
Unplug the MicroUSB/USB connector
   
Ex:WRH-H300 Series





  Wait for 10 seconds
   




  Turn on the power again and wait for 5minutes until it completely starts up
   
Ex:WRH-H300 Series

   



  Please try to connect to the internet on your computer/smartphone




 Check RT/AP switch button



・Cannot connect to the wireless network.

Please check RT/AT button


  Some models have RT/AP button on the body.
Please check if it is switched to the right side.
   
Ex:WRH-H300 Series



ROUTER mode/AP mode button is to be switched depending on your environment.
Please switch it to the other side when you cannot connect to the internet at all.

5G、2.4G、5G/2.4G switch button is for signal frequencies sent from the router.
Please switch it depending on your connecting device (computer/smartphone)
so it can match with the one of your compact router's.

Try to set it to 2.4G and see if it is matching.
※when 2.4G is not available on your device please try 5G instead.







 Use static channel



・Cannot connect to the wireless network.

Please try static channel.

  With the models that wired connection is available, or when wireless connection works just for a short time:
The channel that you are using may be too crowded.
Using static channel stabilize signals.

     → Cannot Connect to Wireless Network/Constantly Disconnected





 Reconnect to wireless network



・Cannot connect to the wireless network.

Please try to reconnect to wireless network.

  Please once delete wireless network details and try to connect again.
Please see the links below.
   




 Connect it with other devices



・Cannot connect to the internet

Please try to connect it with other devices.


  Please try to connect it with the other device if you have
and see if it can connect to the internet.
   
When it works with other devices and doesn't work with just one device:
That one device may have a static IP address.







When you still cannot connect to the internet, please try to reset your Compact router.
All the information/settings in the router will be lost by resetting:
Please prepare your needed paperwork/documents/initial SSID and password in advance.






 


   How to reset a compact router: Directions




!!!ATTENTION!!!
Your Compact router will restored to a factory-new condition
after resetting.


①Its SSID/Password will be restored to the initial one.
Please check if you have your initial SSID/password in advance.
They are printed on the stickers on the back side of the product or the packaging.

All of your network settings will be deleted.

③All the other settings (Channel etc.) will be deleted as well.





 Resetting WRH-S583 Series
 
 
◆Model Concerned
・WRH-S583BK ・WRH-S583WH

Please lift up a USB terminal on the side of the body and find a RESET button hole.
Press the button in the hole for 5 seconds to start resetting.

Please leave it for 5 minutes after pressing the button.

→ Click Here for Compact router setting directions that need to be done after resetting.





 Resetting WRH-H300 Series
 
 
◆Model Concerned
・WRH-H300BK ・WRH-H300WH

Please find a RESET button hole on the back side of the body
and press the button in the hole for 10 seconds to start resetting.
WPS light turns red during the reset process.

↑Back side of the product.

Please leave it for 5 minutes after pressing the button.

→ Click Here for Compact router setting directions that need to be done after resetting.





 Resetting WRH-300 Series
 
 
◆Model Concerned
・WRH-300BK ・WRH-300WH
・WRH-300SV ・WRH-300RD

Please find a RESET button hole on the back side of the body
and press the button in the hole for 10 seconds to start resetting.
WPS light turns red during the reset process.

↑Back side of the Product.

Please leave it for 5 minutes after pressing the button.

→ Click Here for Compact router setting directions that need to be done after resetting.





 Resetting WRH-150 Series
 
 
◆Model Concerned
・WRH-150BK ・WRH-150WH

Please press the arrow button on the side of the body for 10 seconds to start resetting.
WPS light turns red during the reset process.

↑Side surface of the product.

Please leave it for 5 minutes after pressing the button.

→ Click Here for Compact router setting directions that need to be done after resetting.




作成日時:2014-07-15
更新日時:2014-11-19

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