■Please see environment between the mouse and a receiving device
When the two devices are too far from each other, the signal cannot be reached and it won't work.
Please use them as close as possible (within 0.2～1m)
（Please see manuals for each reachable distance）
The signal may not be received when there is a device (Ex: Computer monitor etc.) interfering in between. Please re-locate the devices and see if it works.
■The signal can be affected by metals (magnetic materials)
Mouse may not respond on a metal desk or near metal products.
Please try keep it away from metals - using a thick mousepad may help.
■Mouse sensor reads the surface of what it's on to detect the motion.
The sensor may not work properly on a reflective surface (Ex: Glass)
Please use a mousepad or if not use white paper (not glossy one) such as copy paper as substitute.
Wireless mouse will automatically go into a sleep mode to save power when it's left untouched for a while
It will come out of sleep mode by clicking mouse button.
Bluetooth Driver and Computer OS do not match when Computer OS was updated from when it was purchased, and the mouse may not work properly.
（Ex：Purchased Windows8 -> Updated it to Windows8.1）
Please refer to computer manufacturer/Adapter manufacturer to see if your current computer OS is supported.
Driver may not be installed correctly because of its timing or other programs - Please see the link below (Q&A) and delete the device once, disconnect the receiver and re-connect it again to refresh desk driver.